0 Cart

One cotton yarn · six stitches · three colours

Last updated: 9 October 2026

These terms apply when you buy from curvellaa.shop. Please read them together with our Delivery and Returns & refunds pages, which form part of them.

1. Who we are

CURVELLAA is operated by PEPPERMAYO PTY LTD, an Australian proprietary company (ACN 159 978 800, ABN 71 159 978 800), NSW 2010, Australia. Email support@curvellaa.shop, phone +61 492 683 384. Full company details are on our Legal Information page.

2. Who can order

We sell to consumers aged 18 or over for delivery to the countries listed on our Delivery page. We sell for personal use, not for resale.

3. The pieces and the photos

  • Each product page describes the piece, its stitch, its openness grade (Closed, Airy or Open), whether it is lined and what we suggest wearing underneath. Please read these before you buy: crochet has gaps between the stitches by nature.
  • Only the piece named on the product page is included. Swimwear, underlayers, other clothes, shoes and props in the photos are not included unless the page says so.
  • We show the yarn colours as accurately as we can, but screens differ, so the colour you see may vary slightly.

4. Prices and currency

  • Prices are shown in the currency of the country you ship to, with its ISO code (for example $46 USD or 339 kr DKK). You pay in that currency.
  • For delivery in Australia, prices include 10% GST. Orders delivered outside Australia are exports and do not include Australian GST; import taxes and duties charged by your country on arrival are not included and are paid by the recipient.
  • Delivery costs are shown in the cart and at checkout before you pay. There are no other charges from us.
  • We do not run discount codes or time-limited promotions. If that ever changes, the conditions will be shown next to the offer.
  • If a price is clearly wrong because of an obvious error, we will tell you before dispatch and you can choose to cancel for a full refund.

5. How the contract is made

You place an order by pressing Place order and pay at checkout. Before that you can check and correct everything on the checkout page. We then email you an order confirmation; the contract is made when we send it. The contract language is English. We keep a copy of your order, and you can see it in your account if you have one.

6. Payment

We accept the payment methods shown at checkout. Card payments are processed by our payment provider over an encrypted connection; we never see or store your full card number. Your statement will show CURVELLAA. Payment is taken when you place the order.

7. Delivery

We dispatch within 2–4 business days and deliver with tracking. Details, costs and estimated times are on the Delivery page. If an order cannot be delivered, we refund you in full.

8. Changing your mind, withdrawal and cancellation

You can return unworn pieces within 30 days of delivery. If you live in the EU, the UK, Norway or the EEA, you also have a statutory 14-day right of withdrawal. You can cancel an order that has not been dispatched. See Returns & refunds and Withdraw from contract here.

9. Consumer guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If you live outside Australia, you also keep every right the consumer law of your country gives you, including the legal guarantee of conformity in the EU and the UK. Nothing in these terms limits those rights.

10. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of us breaking these terms or failing to use reasonable care and skill. We do not exclude or limit our liability where it would be unlawful to do so, including our liability under the consumer guarantees, for death or personal injury caused by our negligence, or for fraud. We are not responsible for loss that was not foreseeable, or for business losses, because we sell for personal use only.

11. Your information

We handle your personal information as described in our Privacy Policy and Collection Notice.

12. Content of this site

The photos, texts, stitch charts, logo and design of this site belong to us or are used with permission. Please do not copy them for commercial use without asking.

13. Questions and complaints

Please write to support@curvellaa.shop first; we answer every message and aim to resolve complaints within 10 business days. If we cannot resolve it:

  • Australia: you can contact NSW Fair Trading or your state or territory consumer protection agency, or apply to a tribunal such as the NSW Civil and Administrative Tribunal (NCAT).
  • EU and EEA: you can contact the consumer authority or a consumer dispute body in your country. We are not obliged and not willing to take part in dispute resolution proceedings before a consumer arbitration board. In Denmark, you can complain to the Centre for Complaint Resolution (Center for Klageløsning) via forbrug.dk.
  • UK: you can contact Citizens Advice.

14. Law and courts

These terms are governed by the laws of New South Wales, Australia. If you are a consumer living in another country, you also keep the protection of the mandatory consumer law of your country, and you can bring a claim in the courts of your country.

15. Changes

We may update these terms. The version in force when you placed your order applies to that order.